Survey Test

Thank you for giving us the opportunity to serve you better. Please help us by taking a few minutes to tell us about the service that you have received so far. We appreciate your business and want to make sure we meet your expectations.

Overall, my salesperson is attentive to my needs. *
Overall, my salesperson is attentive to my needs.
My salesperson offer new products and services. *
My salesperson offer new products and services.
Overall, my salesperson is knowledgeable about the GTI products and services. *
Overall, my salesperson is knowledgeable about the GTI products and services.
My salesperson when needed follows up with me in a timely manner. *
My salesperson when needed follows up with me in a timely manner.
Overall, I am very satisfied with my salesperson's performance. *
Overall, I am very satisfied with my salesperson's performance.
GTI's customer service representatives (CSRs) are well trained. *
GTI's customer service representatives (CSRs) are well trained.
Overall, I am very satisfied with the way the phone is answered in a professional manner. *
Overall, I am very satisfied with the way the phone is answered in a professional manner.
Overall our Customer Service Reps are knowledgeable about the products and services we offer. *
Overall our Customer Service Reps are knowledgeable about the products and services we offer.
Overall our Customer Service Reps resolving issues in a timely matter? *
Overall our Customer Service Reps resolving issues in a timely matter?
Overall when needed our Customer Service Reps follows up with you in a timely manner. *
Overall when needed our Customer Service Reps follows up with you in a timely manner.
Overall, I am very satisfied with customer service's performance. *
Overall, I am very satisfied with customer service's performance.
The GTI drivers delivery my orders in a timely manner. *
The GTI drivers delivery my orders in a timely manner.
Overall, I am very satisfied with the accuracy of the merchandise delivered. *
Overall, I am very satisfied with the accuracy of the merchandise delivered.
Overall GTI drivers adhere to professional standards of conduct. *
Overall GTI drivers adhere to professional standards of conduct.
Overall, I am very satisfied with the way our warehouse / drivers staff's performance *
Overall, I am very satisfied with the way our warehouse / drivers staff's performance
How would you rate your overall satisfaction with GTI? *
How likely is it that you would recommend us to a friend/colleague? *
Compared with competitors, where do we rank in this specialty? *