OUR SERVICES

 

We value you as a customer and we strive to offer you excellent service in all areas in order to meet your needs:

With nearly 45 years of experience in the packaging industry, GTI Industries deeply understands our clients’ needs. Innovators at heart, we have developed responsive services that set our clients up for success. From boosting productivity in packaging operations and making your brand more visible to saving money and streamlining warehouse space, GTI Industries constantly seeks out unique ways to not only address current customer needs but also anticipate services that may appeal as our industry evolves. For more information on any of these services, call (305) 681-5000.

PACKAGING SUPPLIES     PACKAGING EQUIPMENT

 

 

Shipping & DeliverY

GTI Industries offers Just In Time (JIT) delivery and a Hold and Bill perk on both special order and stock items. Instead of accepting big, one-time shipments of full orders, GTI will make partial shipments to you as needed—Just In Time. Not only will you retain big order discounts, but you will also only pay for goods when they are received. Customers avoid spending on huge purchases, avoid stressful and/or costly delays of inventory and benefit from reduced storage space and costs as well as maintaining lower inventories.


Vendor Managed Inventory Program

With Vendor Managed Inventory (VMI), GTI owns the responsibility to deliver the right product of the right quality to the right place at the right time. Clients share their production information with an authorized GTI representative who visits your site(s) as often as necessary to check your inventory levels, creates a program catered to your needs and schedules your deliveries on time, insuring you have necessary supplies when you need them.


Promotions and Offers

GTI occasionally offers promotional items, giving our customers the opportunity to save on products or services. Join our mailing list for the latest GTI news and promotions.


Credit Card CONVENIENCE

For your convenience, we accept Visa, MasterCard, Discover and American Express. You can contact us to authorize each transaction or file an authorization form with us for automatic credit card processing of your purchases.


Online Catalog & ORDERING

24 hours a day, 7 days a week, you can access our online catalog, a fast and effective method to seek information about our products and purchase them online. Select a category to find an item from our catalog or use our "Search for an Item" feature. Locate an item that you need, request a quotation and we'll reply by e-mail right away.

Our online ordering also features the following abilities:

• Create an online purchase order in the morning, add to it in the afternoon and then place it at the end of the day.
• View our order planner which lists items that you have previously purchased from us.
• Set up a standard order template of items for placing recurring purchase orders.
• Request quotes or add items to your purchase orders.
• Access your open account balance with the option to pay by credit card, once approved.
• Request copies of duplicate invoices or delivery tickets.


Bilingual Staff

For your convenience, our bilingual staff is ready to serve your packaging needs in English or Spanish. (Para información en Español, por favor comuníquese con nosotros al (305) 681-5000 o cualquiera de nuestros teléfonos.)


Service Department

GTI services and supports industrial packaging equipment as well as supplies proper quality consumables for those machines. We assist with installation, training, preventive maintenance (PM Service) and ongoing service. Our team of experts has been factory trained and certified by more than 30 major equipment manufacturers. Hence, they’re backed by those manufacturers’ technical support and parts departments. In addition, GTI’s database houses a vast collection of replacement parts, and we stock popular ones for quick customer solutions. Finally, our close proximity to Miami International Airport (MIA) gives us quick access to the Bahamas, Central and South America.


Complementary Site Survey

GTI Industries represents the latest and most innovative equipment systems, both new and pre-owned in the market today. A complementary site survey with bottom line analysis from a GTI packaging specialist will demonstrate how we can partner with you to increase productivity and efficiency and deliver a better bottom line while getting your product to market and cutting packaging costs.



Have Questions? Need Help with a Special Order?
Contact Us Today!
1-800-273-8311